Frequently Asked Questions - Job Search & Recruitment | Career Connect

Job Seeker Questions

**How do I create an account?** Click the 'Sign Up' button on our homepage and complete the registration form with your name, email, and password. You'll receive a verification email—click the link to activate your account. Then complete your profile with work experience, education, skills, and career preferences to begin receiving job recommendations.

**Is there a fee to use the job search platform?** No, all job seeker services are completely free. You can search jobs, create profiles, upload resumes, apply for positions, and access career resources at no cost. We're compensated by employers who post jobs and use our recruitment services.

**How do I apply for jobs?** Once you've created a profile and uploaded your resume, click 'Apply' on any job listing. You'll have the opportunity to review your application information and add a customized cover letter before submitting. Applications go directly to the hiring company, and you can track all submissions through your account dashboard.

**Can I upload multiple versions of my resume?** Yes, you can upload and store multiple resume versions tailored for different positions or industries. When applying, select the most relevant version for each opportunity. We recommend customizing your resume for each application to highlight the most relevant experience and skills.

**How often are new jobs posted?** New positions are added continuously as employers post openings. We recommend checking daily and setting up job alerts for your target criteria to receive notifications when relevant positions are posted. Our algorithm sends personalized recommendations based on your profile and search history.

**What if I need help with my job search?** Access our extensive resource library including resume guides, interview tips, and career advice articles. For personalized assistance, contact our career services team to schedule a consultation. We offer resume reviews, mock interviews, and career strategy sessions to support your search.

Application and Interview Process

**How long does it take to hear back after applying?** Response times vary by employer. Some organizations review applications and respond within days, while others may take several weeks. If a position lists an application deadline, you'll typically hear back shortly after that date. You can check application status through your account dashboard.

**What should I do if I haven't heard back?** If two to three weeks have passed without response, it's appropriate to send a polite follow-up email reaffirming your interest. However, understand that high-volume positions may not allow individual responses to all applicants. Continue applying to other opportunities while waiting.

**Can employers see my profile if I'm currently employed?** You control your profile visibility settings. You can make your profile searchable by employers while keeping your current employer information private, or you can make your profile completely private and only apply directly to specific positions. We respect your privacy and discretion.

**What types of interviews should I expect?** Initial interviews are often phone or video screenings focused on basic qualifications and fit. Subsequent rounds may include in-depth interviews with hiring managers, panel interviews with team members, skills assessments, or presentations. The job posting or recruiter will typically explain the interview process.

**Should I negotiate salary offers?** In most cases, yes. Research typical compensation for the role using resources like our salary guides, industry reports, and sites like Glassdoor. Consider the entire compensation package including benefits, bonuses, equity, and growth opportunities. We provide salary negotiation guidance in our career resources section.

Employer Questions

**How do I post a job?** Create an employer account, complete your company profile, and click 'Post Job.' Our posting interface guides you through entering job details, requirements, and application instructions. Jobs are typically published within 24 hours after review. Choose from single job postings or subscription plans for regular hiring needs.

**How much does job posting cost?** Pricing varies based on your needs. Single job postings start at competitive rates with 30-day visibility. Subscription plans offer unlimited postings and enhanced features for organizations with ongoing hiring needs. Contact our employer services team for custom quotes on high-volume or specialized recruitment.

**How do I access candidate profiles?** Employer accounts include search access to our candidate database. Use filters for location, skills, experience, education, and availability to identify potential candidates. You can save searches, bookmark profiles, and directly message candidates who match your requirements.

**What support do you provide for employers?** Beyond platform access, we offer job posting optimization, candidate screening services, market intelligence, interview support, and recruitment process consulting. Our employer services team provides personalized assistance to improve hiring outcomes and efficiency.

**How do you verify candidate qualifications?** Job seekers create their own profiles and upload resumes. While we provide guidelines and encourage accuracy, we don't independently verify all information. We recommend standard hiring practices including resume review, phone screening, skill assessment, interview evaluation, and reference checking.

**Can you help with executive or specialized recruitment?** Yes, we offer full-service recruitment for executive, technical, and hard-to-fill positions. Our consultants conduct targeted sourcing, comprehensive screening, and candidate management for specialized hiring needs. Contact our employer services team to discuss your requirements.

Technical and Account Questions

**I forgot my password. How do I reset it?** Click 'Forgot Password' on the login page and enter your email address. You'll receive a password reset link. Follow the instructions to create a new password. If you don't receive the email within a few minutes, check your spam folder.

**Can I delete my account?** Yes, you can delete your account at any time through your account settings. Note that deletion is permanent and removes all your data, saved jobs, applications, and account history. Consider deactivating your account temporarily if you're not actively job searching but may return to the platform.

**Is my information secure?** We employ industry-standard security measures including encryption, secure servers, and regular security audits to protect your data. We never share your personal information with third parties without your consent. Review our Privacy Policy for complete details on data handling and protection.

**Do you have a mobile app?** Our platform is fully mobile-responsive, providing excellent functionality through mobile browsers. A dedicated mobile app is currently in development and will be available for iOS and Android devices in the coming months.

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Have More Questions? Contact Us

Have More Questions? Contact Us